FAQ

Questions, answered plainly.

How accurate is it?
Snapbill reads your documents for you and makes checking quick. It flags the documents it is unsure about and notes anything odd, spots amounts that don’t add up, and every value can be corrected in one click with the original photo or PDF beside it. Think a document was misread? Have Snapbill read the original again, without uploading it: your corrections are kept unless you choose to start over, and it never counts toward your allowance.
What if I upload the same receipt twice?
Snapbill flags documents that look the same: same date, total, currency and line items. Keep one, keep them all, or mark them as different. In Settings, choose where it looks: within the same project, everywhere, or not at all.
What can I upload?
Photos and PDFs, one at a time or dozens at once, or a whole folder or zip file. Uploads keep going in the background, even if you close the page.
Can I forward receipts by email?
Yes, on Pro. You get a private Snapbill address: forward an invoice or receipt, or set up an automatic rule. Add a project name to the address, like yourname+lisbon-2026, and the document lands straight in that project.
What about cash with no receipt?
Enter it by hand: a single total, or line by line with the taxes worked out for you. Pick its type too: receipt, invoice, bill or other. Hand-entered expenses never count toward your monthly allowance.
Which languages and currencies?
Documents in many languages and every world currency. A project’s total is shown in its own currency, converted at the official daily rate for each document’s date, or at your own rate. The app itself is in English and French: pick yours in Settings. PDF exports print Arabic and Hebrew right to left. Chinese, Japanese and Korean characters do not print correctly in PDF exports yet.
Is there an app to install?
No. Snapbill runs in the browser on any phone, tablet or computer, and your documents follow you everywhere you sign in. On a phone you can add it to your home screen.
Where is my data, and who can see it?
Only you, and the people you choose to share a project with. A split’s read-only link shows its balances and amounts to whoever you send it to, never the files. Documents are read by a third-party AI service and stored with our hosting provider, DigitalOcean. See Security and privacy.
Is my data used to train AI?
Snapbill does not train anything on your documents. See the Security page for how documents are read.
What happens when I reach 10 documents?
New documents wait until the 1st of the month, or until you upgrade; upgrading raises your limit at once. Everything you already have stays fully usable: reading, editing and exporting always work, whatever your plan.
Is there a free trial of Pro?
No, because Free is the trial. It is a real plan with every export included, and no card is needed to start.
Can I share a project with my accountant or my partner?
Yes. On Pro, invite them by email or turn on a share link, and choose whether they are an editor or a viewer. Joining a shared project is free.
Can I split costs with friends?
Yes, on every plan. Turn on splitting in a project, add people by name, and say who had each document and who paid. Snapbill works out who owes whom and the fewest transfers that settle it. Your friends don’t need an account: send them a read-only link.
Can I connect QuickBooks or Xero?
Not directly. Snapbill exports to Excel and CSV, ready for your accounting software.
How do I delete everything?
From your account, delete your account and everything in it. You can also sign out of every device at once.

Stop typing receipts. Start snapping them.

Free for 10 documents a month. No card needed to start.

Try Pro worry-free: if it does not work for you in the first 30 days, email us and we refund you in full. Security and privacy